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Policy:
Policy regarding Billing and Shipping Addresses
It is the company's policy that the billing address should always match the shipping address. If the shipping address does not match with the billing address, you must call your credit card issuer and have that address added as an alternative address otherwise we cannot process your order.
Price change
Due to constant price changing of the items, the company has the right to change the prices on the preliminary invoice without prior notice.
Rules Governing the Purchaser
Federal, State and/or local authorities may have laws or regulation related to the purchase, offering or sale of certain items. It is the purchaser responsibility that applicabl federal, state, and/or local ordinances will be complied in connection with the sale or purchase of any items sold by us. Any offering of any items whether contained in our catalog, price list or otherwise are void where prohibited.
Sale of Adult Related Items Policy
Please note that certain states prohibits the sale of some adult related items. It is the customer liability to inform KASSIR CO. of those rules in their state. KASSIR CO. will bear no responsibility or damage resulting from such sale.
Shipping Address
Our company does not ship to PO Boxes. We require our customer to provide us with their physical address.
Shipping of Hazardous Materials
Our shipping courier (UPS) cannot ship hazardous materials. All hazardous materials will be shipped via trucking. To get a quote from trucking services, call our customer service department at 323-888-8880.
Shortages or Returns
All damages or shortages in transient must be claimed with the freight carrier. We must be notified within 48 hours upon receiving the goods. Customer is responsible for shipping charges on any returned or refused shipments.
Tax Exemption Policy
You are eligible for a tax exemption if you can provide us with a valid resale certificate. We will be asking you to fax or email us a copy of your resale certificate. Once confirmed, taxes will be removed. Otherwise, taxes will be applied on your purchase order. The added tax will be 8.25%.
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